Our Lifetime Warranty
We proudly stand behind all of the flutes we make which is why we repair any structural damage to our flutes for life. We have repaired flutes that have been sat on, slammed in doors and yes, even dog chewed flutes! If you can find all the pieces, it is highly likely that we can repair it.
The Victims
What's Covered
- Structural damage to the flute
- Defects to the structure, tuning , or voicing.
- Any Stellar Flute regardless of where you bought it.
-One free replacement for lost block (fancier blocks not covered, but we will get your flute playing again.)
What's Not Covered
-Cosmetic damage such as scratches, dents.
The Colporate
How To Get Support
Use the contact form below and your message will be answered by a real human, usually within one business day. Please be kind and honest when describing what is wrong with your flute. We don’t care how you broke your it, but knowing the facts can help us determine how we proceed with the repair.
Often we can diagnose it from your description but we may ask for photos.
Most repairs ship back out within a week depending on the severity of the damage.
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