Stellar Flutes Returns and Exchanges

Exchange and Return Policy

We understand it's hard to buy a flute without getting to test it in person. We want to take the stress out of your online flute order by offering easy returns and exchanges. 

If you are struggling to play your new flute or are unhappy with it for any reason, contact us and we will help you find a solution. 

Flutes must be in original condition for all returns or exchanges. Please package your flute carefully for it's return trip to make sure it arrives in good condition. 

Exchanges

Exchanges made easy: We provide free prepaid return labels for flute exchanges on all orders. To begin an exchange, email us at support@stellarflutes.com and let us know what you would like to exchange for. If you need help choosing a flute that fits your hands better, feel free to ask! We are confident we can find you a flute that you love.  

Returns: We are sad your flute didn't work out for you. Contact us with a few details about why you need to return your flute and we will assist you.  We charge a flat rate $5 fee for returns. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@stellarflutes.com. Please note that returns will need to be sent to the following address: 

Stellar Flutes
2030 E Phillips Lake Loop RD
Shelton WA 98584

You can always contact us for any return question at support@stellarflutes.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is  damaged or missing any parts, or if you receive the wrong item. We will get you a replacement quickly and at no cost to you. Email us right away at : support@stellarflutes.com 

 Exceptions / non-returnable items

Unfortunately, we cannot accept returns on  or gift cards.

  

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
Once your return is received, we will contact you and refund you to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@stellarflutes.com.

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Pre-Bored Flute Making Kit

$30.00

Meet our Pre Bored Native American style flute making kit.
This is our most advanced woodworking kit, ideal for confident woodworkers with fully equipped shops. The kit includes a set of western red cedar flute halves, a flat block base, a larger carving block, a leather strap, and a booklet with instructions and measurements for completing flute. The flute halves have been bored to a 7/8 inch bore diameter and have had the fipple holes precisely routed. The fipple holes are often referred to as the sound holes, not to be confused with the finger holes.

Below this product you will find some pre cut animal shapes that can be substituted for the included larger block. If added to the cart we will replace the larger unshaped block with the animal shaped block.
The two include blocks both have the precisely routed groove in the bottom. The small flat block base is ideal for quickly rubber banding on during the tuning process, but after the flute is finished it is wonderful for gluing objects to. Consider attaching a carving, a small piece of driftwood, a gemstone, or a small sculpture to this block to adorn your new flute!

The larger carving block is shaped in such a way that it will not impede the air flow of the block and it is large enough that you can carve many interesting things out of it.

Scroll down to the bottom of this page to watch a video on completing this kit.

What’s involved in making a Pre Bored Kit into a Flute?

-Glue the flute halves together using wood glue and spring clamps

-Sand the outside of the flute blank once dry to remove the glue bead and even any irregularity.

-Perfect the fipple holes using metal files

-Measure and pre drill the fingering holes and four direction hole using the provided measurements.

-shape the flute blank to the desired shape using either hand shaping tools or a lathe

- fully hand sand the blank down to 180 grit (it will need to be touched up after tuning, so don’t bother sanding with 220 grit yet)

-tune the flute using the instructions provided

- finish sand the flute and prepare for varnishing/oiling

- apply your desired finish to the inside and outside of the flute (you must apply finish after the flute is glued because the glue seam needs to be sealed to avoid delamination)

-carve your block avoiding the groove

- apply desired finish to the block

-Enjoy your new flute!

As you can see from the directions, this is not a quick or easy process. It may seem tempting to buy this less expensive kit to save money, but after buying all the supplies you need to complete it you may find that it was not the less expensive option after all!

If you are stuck along the way, you can always use the contact form to email us and we will help guide you. Most mess ups are fixable!